Manager Development Program

Manager Development Program

Looking to invest in yourself or your managers to improve personal and team effectiveness, engagement and enjoyment?  This program is for you.

Our Director of Coaching, Wendy Bruce, has spent many years as a manager and also as an HR Business Partner, training and coaching managers to resolve problems before they occur.  This program is built around what she has learned in the field, is practical and easy to put into practice.

This program is designed to work with individuals to meet them where they are now – whether they are an experienced manager who is finding themselves less effective managing today’s workforce, or whether they are a new manager, wanting to learn some best practices and build a new skillset.

About the Program

This program starts with an assessment to determine the participant’s strengths and opportunities as a manager and to set goals for growth.

There are 10 modules, delivered online, that build upon one another.  Starting with self management, working through management of individuals, then teams and ending up by looking forward with goal setting.

These modules are delivered online weekly, and each participant may progress at their own pace.  Alternating with the study modules are confidential private conversations between the participant and one of our coaches.  In these sessions we look at removing mental roadblocks, establishing new behaviors and celebrating wins.  This is where the content is assimilated into an action plan.

At the conclusion of the program, the participant retakes the assessment to see where improvements have been realised.

Ideally, the participant would schedule an hour a week and study a module one week and meet with their coach the following week. This cadence takes approximately 6 months to complete.

What are the 10 modules?

1. Vision, mission, purpose and values (VMPV)

Just as your organization likely has a combination of these statements for their employees and volunteers, we believe that each manager will benefit from having VMPV statements for themselves that drive their day to day actions and ideals.

2. Motivation

Building on the VMPV statements we delve into motivation. We look at understanding different types of motivation, recognition, and rewards and how and when to use each of them for best results.

3. Mindset

From here we move into mindset, how to recognize and change mindsets to embrace growth and optimism. By having the manager learn about their own mindset and how to change it, they become the model for their team.

4. Communication

Communication helps the manager develop not only their outward communication skills but also their receptive (listening skills). Effective communication is the cornerstone of a manager’s effectiveness with all stakeholders and sets a powerful model for those they manage.

5. Emotions as Information

Emotions as information demonstrates how to use our own emotions and other people’s emotions as guideposts to indicate how best to behave in any given circumstance. Understanding how the brain works and interacts with the body can be invaluable when navigating the difficulties many managers face in dealing with difficult situations or personalities.

6. Managing Relationships

Then we delve into Managing Relationships. There is much to learn about leadership, and the manager’s role as a coach is rapidly developing and in strong demand in today’s workforce. We look at the different styles of leadership, when to use each one and when to step into the coaching role for optimum stakeholder engagement and performance.

7. Feedback, Delegation & Accountability

Modules 1 thru 6 form the basis for Feedback, Delegation & Accountability. Having the manager’s relationships built on a values-based, positive mindset able to flex with changing emotions and the ability to communicate and listen effectively makes feedback, delegation and accountability a natural progression.

8. 1:1

Known widely as 1:1’s this routine time on a manager’s calendar becomes the cornerstone of the feedback, delegation and accountability conversations.

9. Teamwork, Trust and Conflict

Teamwork, Trust and Conflict takes a closer look at working with your team and managing the team relationships, developing team-wide trust and embracing constructive conflict.

10. Goals

Finally we take a look forward at Goals. Understanding how to set SMART goals (Specific, Measurable, Achievable, Realistic, Time-based) reinforces the accountability aspect, as does bringing goals into alignment with individual or team values and making goals visible to the team through the use of Promise Based Management.

Course: 12 one-on-one sessions, 2 assessments, 10 required readings

Thank you!

See you in the inbox.  Stay tuned for more news from ChangeLab.

This website uses cookies to ensure you get the best experience on our website.

Skip to content